Terms of Service

BigzoPlay  •  Last Updated: August 10, 2026

These Terms of Service (“Terms”) govern your access to and use of the BigzoPlay mobile application and related services (collectively, the “Services”). BigzoPlay is published under the developer name MZ Studio Games, an independent software studio (“BigzoPlay,” “we,” “us,” or “our”).

BigzoPlay is an advertising-supported rewards application that allows eligible users to participate in games, game-related tasks, offers, advertisements, and other activities, earn virtual coins, and redeem eligible coins for available rewards such as gift cards.

By downloading, registering for, accessing, or using the Services, you agree to these Terms. If you do not agree, you must not use the Services.

1. Eligibility, Registration, and Accounts

1.1 Age and legal capacity

You must be at least 18 years old, or the age of legal majority in your jurisdiction if higher, and legally capable of entering into these Terms to use BigzoPlay. We may restrict availability in certain countries, regions, or territories.

1.2 Accurate information

Any information you provide when registering, using the Services, contacting support, completing verification, or redeeming a reward must be truthful, accurate, complete, current, and belong to you. You must not provide false, fabricated, misleading, stolen, or third-party information.

1.3 One person, one account

Unless we expressly authorize otherwise in writing, each individual may create, control, and use only one BigzoPlay account.

You may not create, operate, control, share, buy, sell, rent, lend, transfer, or use multiple accounts in order to obtain additional coins, tasks, bonuses, gift cards, referral benefits, advertising rewards, or any other benefit.

1.4 Account security

You are responsible for maintaining the security of your account and login credentials. You must promptly contact us if you believe your account has been accessed without authorization.

2. About the BigzoPlay Services

BigzoPlay may make games, game tasks, advertising-supported activities, offers, check-in activities, promotions, or other eligible activities available to users. Completing an eligible activity may result in virtual coins being credited to your account, subject to the specific rules displayed in the app and our fraud-prevention checks.

Available games, tasks, coin amounts, reward rates, eligibility requirements, countries, offers, advertisements, and redemption options may differ between users and may change based on region, device, campaign availability, advertising demand, partner requirements, account status, fraud-prevention systems, and other operational factors.

No gambling or wagering. BigzoPlay is not a gambling, betting, lottery, casino, sweepstakes, or wagering service. Users do not wager or stake real money, purchased virtual currency, or paid in-app items for a chance to obtain gift cards or other real-world prizes through BigzoPlay. Coins are earned only through eligible activities made available by the Services and are subject to these Terms and applicable in-app rules.

3. Virtual Coins

3.1 Nature of coins

BigzoPlay coins are virtual reward units used solely within the Services. Coins are not cash, electronic money, deposits, securities, financial products, legal tender, stored-value accounts, or transferable property.

3.2 No ownership or guaranteed cash value

Coins do not give you an ownership interest, creditor right, or guaranteed monetary value. Except through redemption options expressly offered by BigzoPlay, coins cannot be sold, transferred, assigned, gifted, pledged, exchanged, or redeemed outside the Services.

3.3 Coin calculation

The amount of coins awarded for an activity may depend on game progress, task completion, advertising or attribution records, region, campaign configuration, partner confirmation, system records, and fraud-prevention results.

We do not guarantee any fixed earnings, fixed hourly rate, fixed return, fixed coin value, fixed redemption ratio, or minimum amount of rewards that any user will receive.

3.4 Adjustments

We may correct, reverse, withhold, cancel, or adjust coins that were credited due to a technical error, duplicate event, invalid traffic, partner reporting error, fraudulent activity, abuse, manipulation, chargeback, attribution error, or violation of these Terms.

4. Gift Cards, Redemption, Fees, and Delivery

4.1 Redemption eligibility

Eligible users may redeem eligible coin balances for gift cards or other rewards that are currently available in BigzoPlay. Reward brands, denominations, currencies, countries, availability, inventory, eligibility requirements, and minimum redemption thresholds may vary.

4.2 Redemption rates, reward values, and applicable fees

There is no fixed or universal exchange rate between BigzoPlay coins and gift cards or other rewards. Different rewards may require different amounts of coins and may have different redeemable values. The applicable redemption rate, required coin amount, reward denomination, and the amount you are eligible to receive are determined by the information displayed on the redemption list page in the BigzoPlay app at the time you submit your redemption request.

Reward processing, fulfillment, exchange, partner, service, or other applicable fees may vary depending on the gift card brand, denomination, currency, country, reward provider, or redemption method. These differences may affect the redeemable amount shown for a particular reward.

The redemption information shown in the BigzoPlay app at the time of redemption controls. The amount of coins required and the amount or denomination of the reward that you can receive will be based on the redemption list page displayed in the app when you submit the redemption request.

Redemption rates, coin requirements, available denominations, fees, and reward values may be updated from time to time. Any such changes will apply prospectively to redemption requests submitted after the updated information is displayed in the app and will not retroactively change a redemption request that has already been validly submitted, except where correction is necessary due to fraud, abuse, an obvious technical or pricing error, or where otherwise permitted or required by applicable law.

By submitting a redemption request, you confirm that you have reviewed and accepted the coin requirement, reward value or denomination, and other redemption information displayed in the app at that time.

4.3 Delivery time

Gift cards and other rewards are not guaranteed to be delivered immediately or on the same day that a redemption request is submitted.

After a redemption request is submitted and passes the applicable review, reward delivery is normally completed within approximately 3 to 15 business days. This is an estimated processing period and not a guaranteed delivery deadline.

Actual delivery time may be shorter or longer depending on the gift card brand, country, reward provider, inventory, weekends, public holidays, fraud or compliance review, verification requirements, partner processing, email delivery, network problems, technical issues, or other circumstances outside our reasonable control.

4.4 Review before fulfillment

A redemption request may be placed under review before fulfillment. During review, we may verify account activity, task completion, device and network signals, advertising or attribution records, redemption history, account ownership, and other information reasonably necessary to detect fraud, cheating, abuse, or violations of these Terms.

Submitting a redemption request does not by itself guarantee that the reward will be approved or issued. Requests associated with suspected fraud, invalid activity, material errors, eligibility failures, or violations of these Terms may be delayed, rejected, cancelled, or reversed to the extent permitted by applicable law.

4.5 Correct delivery information

You are responsible for providing a valid and accurate email address or other required reward-delivery information. We are not responsible, except where required by law, for failed or delayed delivery caused by incorrect information supplied by you, spam filtering, an inaccessible inbox, expired addresses, or third-party delivery restrictions.

4.6 Third-party reward terms

Gift cards and other rewards may be issued or fulfilled by third-party providers and may be subject to the issuer's own expiration rules, regional restrictions, usage limitations, non-transferability rules, refund rules, terms of use, and privacy policies.

4.7 Reward availability

We do not guarantee that any particular gift card brand, denomination, currency, reward type, redemption threshold, or reward option will always remain available. Where a reward becomes unavailable before fulfillment, we may, where appropriate, offer an alternative reward, return the applicable coins, or take another reasonable action.

5. Anti-Cheating, Fraud Prevention, and Fair Use

BigzoPlay is intended for genuine individual users. Cheating, automated activity, fraudulent activity, manipulation, and attempts to obtain rewards through false or artificial activity are strictly prohibited.

Examples of prohibited cheating or fraudulent activity include, without limitation:
  • creating, controlling, or using multiple accounts for the same individual;
  • sharing accounts or operating accounts on behalf of another person;
  • using a VPN, proxy, anonymizer, IP masking service, GPS/location spoofing tool, emulator, virtual machine, device farm, cloud phone, modified operating environment, or similar technology to disguise, falsify, or manipulate your actual region, IP address, device, identity, or eligibility;
  • providing false, fabricated, misleading, stolen, temporary, or third-party information, including false email, identity, account, device, or redemption information;
  • resetting, cloning, modifying, spoofing, or fabricating device identifiers or advertising identifiers;
  • using bots, scripts, macros, auto-clickers, automation tools, modified apps, hacks, reverse engineering, packet manipulation, or other unauthorized tools;
  • fabricating game progress, task completion, ad interactions, installations, purchases, attribution events, referrals, or other qualifying activity;
  • repeatedly reinstalling apps, resetting devices, clearing identifiers, or otherwise attempting to make the same user or device appear to be a new eligible user;
  • generating invalid advertising traffic, including automated impressions, clicks, rewarded-ad completions, or other artificial engagement;
  • exploiting bugs, technical errors, duplicate credits, pricing errors, reward errors, or unintended application behavior instead of reporting them to us;
  • attempting to bypass geographic, account, device, task, offer, reward, redemption, frequency, or eligibility restrictions;
  • colluding with other users or third parties to manipulate coins, tasks, referrals, offers, advertisements, or gift card redemptions.

The use of a VPN or similar technology is not automatically prohibited for every purpose; however, using it to misrepresent your location, bypass regional restrictions, create the appearance of a different user or device, access offers for which you are not eligible, manipulate advertising or attribution, or obtain coins or rewards improperly is prohibited.

6. Account Review, Suspension, Restriction, and Termination

If we reasonably believe that you have violated these Terms, engaged in fraud or cheating, created a security risk, manipulated the rewards system, generated invalid traffic, or otherwise abused the Services, we may take one or more actions permitted by applicable law, including:

  • placing an account or redemption request under review;
  • temporarily limiting access to games, offers, coins, advertisements, or redemption functions;
  • withholding, cancelling, reversing, or correcting coins or rewards obtained through invalid activity;
  • clearing or forfeiting some or all coins in the account where those coins were obtained through, connected with, or materially affected by cheating, fraud, abuse, manipulation, or other violations of these Terms;
  • rejecting, cancelling, reversing, or voiding pending or unfulfilled redemption requests associated with prohibited activity;
  • cancelling all outstanding redemptions on the affected account where reasonably necessary to investigate or address prohibited activity;
  • to the extent permitted by applicable law, seeking recovery, reimbursement, offset, cancellation, deactivation, or other appropriate remedial action in relation to gift cards or other rewards already issued or redeemed through cheating, fraud, abuse, manipulation, or other violations of these Terms;
  • suspending or permanently banning the account;
  • preventing additional accounts associated with the same user, device, network, payment, redemption information, or other risk signals from using the Services, where reasonably necessary;
  • reporting material fraud, abuse, or unlawful conduct to relevant service providers, app platforms, or authorities where appropriate or required by law.

A permanent account ban may result in loss of access to unredeemed coins, cancellation of pending or outstanding redemptions, and, where permitted by applicable law, action to recover or invalidate gift cards or other rewards that were obtained through or are connected with prohibited conduct. We will not confiscate lawfully acquired rights where doing so would be prohibited by applicable law.

We may request reasonable information from you during an account or redemption review. Failure to provide information reasonably necessary to verify eligibility or resolve suspected fraud may result in continued restriction or rejection of the affected redemption request.

6.1 Appeals and support

If you believe an enforcement action was made in error, you may contact us at mspyapp83@gmail.com. Please provide your account identifier and relevant details. We may review the decision based on available system, partner, security, and account records.

7. Game Tasks, Offers, Tracking, and Reward Confirmation

Games and tasks may be provided by BigzoPlay or by third-party partners. Each task may have specific requirements, time limits, device requirements, region restrictions, new-user requirements, progression requirements, or other eligibility conditions shown in the app.

A task appearing to be completed on your device does not always mean that the relevant third-party partner has successfully confirmed the event. Reward credit may depend on valid tracking, attribution, partner callbacks, advertising records, technical verification, and fraud-prevention checks.

Coin credit or reward confirmation may be delayed, corrected, withheld, or cancelled where tracking data is incomplete, duplicated, invalid, fraudulent, technically erroneous, or rejected by the relevant partner.

7.1 Task Verification Using App Usage Data

Certain BigzoPlay tasks may require verification of how long or how often an eligible game or app is used. Where you have granted Android Usage Data Access, BigzoPlay may use limited app usage statistics on your device to measure task progress and determine whether the applicable task requirements have been satisfied.

The underlying app usage information is processed locally on your device. BigzoPlay does not upload your complete device-wide app usage history or raw Android UsageStats records to our servers. We may receive only limited verification results necessary to operate the task and rewards system, such as the task identifier, eligible game or app identifier, verified usage duration, task progress or completion status, and relevant timestamps.

Rewards may not be credited if the required usage cannot be verified, if Usage Data Access is not enabled when required for a particular task, if the verification results indicate that the task requirements were not satisfied, or if the activity is determined to be invalid, duplicated, manipulated, automated, or fraudulent.

You must not modify, spoof, fabricate, automate, reset, interfere with, or otherwise manipulate app usage records, device information, timestamps, task-verification results, or related technical data in order to obtain coins or rewards. Such conduct may result in coin adjustments, cancellation of redemptions or rewards, account suspension, permanent termination, or other enforcement actions permitted under these Terms.

8. Advertising, Third-Party Games, Offers, and Services

BigzoPlay may display advertisements and provide access to games, offers, websites, gift card providers, or services operated by third parties. Third parties may have their own terms, privacy policies, eligibility requirements, technical requirements, and support procedures.

We do not control third-party services and are not responsible for their independent acts, omissions, content, availability, products, or data practices, except to the extent responsibility cannot legally be excluded. Your use of third-party services may be governed by their own terms.

Advertisements and sponsored offers are part of the BigzoPlay experience. You must not intentionally generate invalid advertising activity or interfere with advertising delivery, measurement, or attribution.

9. Additional Prohibited Conduct

You must not:

  • use the Services for unlawful, fraudulent, abusive, or commercial resale purposes;
  • interfere with, damage, overload, disrupt, or gain unauthorized access to our systems or partners' systems;
  • reverse engineer, decompile, modify, tamper with, or create unauthorized derivative versions of the app, except where applicable law expressly permits it;
  • scrape, harvest, extract, or automatically collect information from the Services without authorization;
  • impersonate another person or misrepresent your identity, location, device, eligibility, or relationship with us;
  • use the Services to infringe intellectual property, privacy, or other legal rights;
  • attempt to circumvent any security, fraud-prevention, reward, account, geographic, or technical restriction.

10. Service Availability, Updates, and Changes

We may update, modify, suspend, limit, or discontinue features of the Services from time to time, including games, tasks, offers, coin-award rates, redemption thresholds, gift card options, supported countries, advertising experiences, fraud-prevention rules, processing procedures, and third-party integrations.

We do not guarantee that the Services, any game, any offer, any reward, or any particular redemption option will be continuously available or error-free.

Where a material change affects an already submitted and valid redemption request, we will handle the request reasonably and in accordance with applicable law and the redemption terms applicable when the request was submitted.

11. License and Intellectual Property

Subject to these Terms, we grant you a limited, personal, revocable, non-exclusive, non-transferable, and non-sublicensable license to use BigzoPlay for your own lawful, non-commercial use.

BigzoPlay, including its software, design, logos, graphics, text, interfaces, features, databases, and other content owned by us, is protected by applicable intellectual-property laws. Third-party games, advertisements, brands, and reward trademarks remain the property of their respective owners.

12. Privacy

Your use of BigzoPlay is also subject to our Privacy Policy, which explains how we collect, use, disclose, store, and protect information.

Privacy Policy: Privacy Policy

13. Taxes and Personal Expenses

You are responsible for any taxes, reporting obligations, internet fees, mobile data fees, device expenses, or other personal costs that may apply to your use of the Services or receipt of rewards, except where applicable law requires otherwise.

We do not provide tax, financial, or legal advice. If you are uncertain about the tax treatment of rewards in your jurisdiction, you should consult an appropriate professional.

14. Disclaimers

To the maximum extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis. We do not guarantee uninterrupted operation, continuous availability of games or rewards, error-free tracking, any minimum earning level, any fixed reward value, or any specific amount of coins or gift cards.

Estimated reward processing times, including the typical 3 to 15 business day period, are estimates only and may be affected by third-party providers, inventory, verification, holidays, technical issues, compliance reviews, and other factors.

15. Limitation of Liability

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited. Subject to that rule, to the maximum extent permitted by applicable law, BigzoPlay and its affiliates, officers, employees, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, data, goodwill, business opportunities, or anticipated rewards arising from or related to use of the Services.

We are not responsible for delays or failures caused by events reasonably outside our control, including third-party game providers, advertising networks, reward issuers, internet failures, platform outages, natural disasters, governmental actions, or similar events, except where applicable law provides otherwise.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws applicable to the operator of the Services and by any mandatory consumer protection laws that apply in your country or region of residence.

Before commencing formal proceedings, you are encouraged to contact us at mspyapp83@gmail.com so that we can attempt to resolve the issue.

17. Changes to These Terms

We may update these Terms from time to time to reflect changes in the Services, business operations, legal requirements, platform policies, or security and fraud-prevention needs. We will update the “Last Updated” date when the Terms are changed.

If a change is material, we may provide additional notice in the app or by other reasonable means. Your continued use of the Services after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.

18. Contact Information

If you have questions about these Terms, your account, a reward redemption, or an enforcement decision, contact:

BigzoPlay
Developer: MZ Studio Games
Support Email: mspyapp83@gmail.com
Website: BigzoPlay Website